Terms and Conditions
A contract is formed between a customer (referred to as the “Customer”) and Jellyfielder Studios Ltd (referred to as the “Company”) when a Booking is received from the Customer. A Booking may be in written, verbal or electronic form. The Product or Service shall mean any product or service that is provided by the Company to the Customer. These conditions do not affect your statutory rights.
The Company agrees to supply the product(s) or service(s) to the Customer as detailed in the Booking and according to the terms and conditions of this contract.
3) Rights Reserved
Should the Company choose not to enforce any or all of these conditions it should not be interpreted as a waiver of any of the Company’s rights. By providing the Company with a Booking the Customer accepts these terms and conditions.
The Company shall issue an invoice to the Customer in respect of products or services supplied, or to be supplied, the payment terms for which will be stipulated on the invoice. The Company reserves the right to charge interest on overdue amounts at an annual rate of 5% on the date payment is due. Copyright of the goods or services shall remain with the Company until full payment has been received, unless otherwise stipulated in the Order.
5) Health & Safety
The Company and Customer will act in accordance with all relevant health and safety requirements in order to provide the product(s) or service(s).
6) Creative Brief
Unless otherwise agreed, the Customer accepts the Company’s decisions on creativity within the product(s) or service(s).
7/ Cancellation/Additional Work
If the Customer cancels or reschedules the order less than 2-weeks prior to the Company supplying the product(s) or service(s), the Customer will be liable the entire value of 'Kit' as listed in the booking form.
Where additional services are required to complete the contract, the Company shall endeavour to notify the Customer prior to additional services taking place.
The Company accepts no liability for any loss or damage that may arise from the supply of the product(s) or service(s). In the unlikely event of the Company being unable to supply the product(s) or service(s) as specified in the Booking, liability shall be limited to the total invoice value – or monies already paid by the Customer.
Unless otherwise stated in the Booking, copyright of the finish works transfers to The Customer once payment is received for all services. The Customer must ensure that permission is sought for the inclusion of any copyright material they supply to the Company to enable them to deliver the product(s) or service(s). The Customer must also ensure that permission is sought for the inclusion of any performers or performances, trademarks and locations. The Company retains the right to use this material in its original and edited form as they see fit, unless otherwise agreed in the Booking. The Customer agrees to indemnify the Company in the event of any breach of copyright claims being brought against the Company in respect of material supplied by the Customer.
10/ Data Protection
The Customer must ensure that all necessary arrangements have been made with, and permissions obtained from, people and places that may be recorded on video as a result of the Company supplying the product(s) or service(s) – and that such recording is in compliance with Data Protection.
In the unlikely event of a dispute over the supply of product(s) or service(s), any disputes must be notified within 28-days of the Customer receiving the product(s) or service(s).
12/ Care and Damage to client property
Whilst every care is taken in the handling of the Customer’s property, the Company accepts no responsibility whatsoever for any loss or damage, howsoever caused, or any other loss by unforeseen circumstances whilst they are in the custody of the Company. Liability for such loss or damage will be limited to the replacement cost of the materials or media and in no circumstances will any liability attach to any claim for the value of the content.
13/ Right of Assignment
The Company retains the right to assign the supply of the product(s) or service(s) to the Customer to another suitable company should they be unable to complete these terms and conditions.
The Company retains the right to charge out-of-pocket expenses incurred in providing the product(s) or service(s) – subject to being able to provide the Customer with proof of expenditure. All out-of-pocket expenses will be charged at cost.
Unless otherwise agreed the Company will treat any information gained during the supply of the product(s) or service(s) as being private and confidential. Likewise, the Customer shall keep confidential any methodologies and technology used by the Company to supply of the product(s) or service(s).
16/ Basis of law
These Terms and Conditions and any accompanying letter and/or contract are governed by the laws of the United Kingdom.